Features
One platform. Every tool your booking business needs.
From the first booking link to the client's third rebooking: AI scheduling, automated reminders, intake forms, CRM, and payments. Everything connected, nothing bolted on.
A booking page that works around the clock
Give clients a fast, professional way to book directly from your website, social bio, WhatsApp, or a QR code. No app download, no account required.
Share anywhere
- Unique booking URL you can share in bio, DMs, and emails
- Embeddable widget: paste one line of code into any website
- QR code that clients scan in-store to book on the spot
- WhatsApp-optimised link with instant mobile checkout
- Direct service links to skip straight to a specific offering
Client experience
- Real-time availability. No double bookings, ever
- Service, staff member, date, and time selection in one flow
- Instant confirmation email and calendar invite to client
- Mobile-first design. Books in under 60 seconds
- No account required for clients to book
Booking entry points
Website embed
Paste a widget onto any page
Booking link
Share in any channel
QR code
Print for reception or window
WhatsApp link
Converts direct from bio
Cut no-shows by up to 92% with automated reminders
Send the right message, at the right time, on the right channel. SMS, email, and WhatsApp reminders run automatically. You set them once and forget.
Reminder timeline
Appointment confirmation with details
Friendly reminder with 1-tap confirm
Last-chance nudge to reduce walk-outs
Review request + rebooking prompt
Channels
- SMS reminders to any UK or international number
- Email reminders with your logo and branding
- WhatsApp messages via WhatsApp Business
- Two-way messaging: clients can confirm or cancel by reply
- Cancellation waitlist: auto-fill gaps when clients cancel
Customisation
- Set your own timing: 48h, 24h, 2h, or custom intervals
- Edit message templates with your own tone and wording
- Per-service and per-staff reminder rules
- Opt-out handling compliant with UK SMS regulations
- Full delivery log so you can see what was sent and when
AI that fills your calendar while you work
Inboker analyses your booking patterns, staff availability, and historical data to automatically suggest and fill optimal time slots, reducing gaps and maximising revenue without any manual effort.
Smart slot optimisation
- Detects and fills gaps between appointments automatically
- Clusters bookings to minimise dead time
- Adapts to each staff member's peak booking times
- Avoids back-to-back overload with built-in buffer rules
Demand forecasting
- Predicts your busy and quiet periods up to 4 weeks ahead
- Surfaces under-performing services before they become gaps
- Recommends optimal opening hours based on booking history
- Flags unusual drop-offs in rebooking rate early
Client matching
- Learns client preferences and pre-selects their preferred staff
- Suggests rebooking intervals based on service type
- Sends re-engagement nudges to lapsed clients automatically
- Identifies VIP clients and surfaces upsell opportunities
Run your whole team from one dashboard
Individual calendars, shift planning, role-based access, and real-time availability. Everything your team needs without the chaos of shared spreadsheets or group chats.
Scheduling
- Individual calendar per staff member with real-time availability
- Clients choose their preferred team member at booking
- "Any available" option to fill the next open slot
- Block time off for holidays, training, and breaks
- Shift patterns: set recurring weekly schedules per person
Access & permissions
- Owner, Manager, and Staff roles with separate permission levels
- Staff see only their own calendar; owners see everything
- Managers can approve, edit, and cancel bookings for their team
- Individual login per team member. No shared passwords
- Activity log: see who changed what and when
What you see at a glance
Priya
Senior stylist
3 bookings today
Marcus
Barber
Available from 2pm
Chloe
Beauty therapist
Day off, covered
James
Manager
5 bookings today
Intake forms and e-signatures, sent automatically
Replace paper forms with digital questionnaires that clients complete before they arrive. Collect medical history, consent, and preferences. All signed, stored, and GDPR-compliant.
Build your forms
- Drag-and-drop form builder. No code needed
- Text fields, checkboxes, dropdowns, date pickers
- Conditional logic: show questions based on answers
- Attach to specific services, not all bookings
- Pre-built templates for clinics, beauty, and fitness
Signatures & consent
- Legally binding e-signatures on any form
- Custom consent declarations you write yourself
- Re-consent prompts when forms are updated
- Timestamp and IP logged on every signature
- PDF export for records or audits
GDPR & compliance
- Client data encrypted at rest and in transit
- Right to erasure: delete a client’s data in one click
- Data retention policies configurable per form
- Audit trail of who viewed or downloaded form data
- UK & EU GDPR compliant out of the box
A CRM built into your booking system
Every client who books becomes a profile, complete with appointment history, notes, intake data, spend, and rebooking patterns. No separate CRM to sync or pay for.
Client profiles
- Full appointment history at a glance
- Staff notes, visible only to your team
- Preferred services, staff, and time preferences
- Lifetime spend and average visit frequency
- Tags: VIP, new client, lapsed, at-risk, etc.
- Linked intake forms and signed consent documents
Retention tools
- Auto-flag clients who haven't booked in X days
- Automated re-engagement emails to lapsed clients
- Post-visit review requests sent at the right time
- Birthday messages with optional discount codes
- Bulk message clients by tag or service history
Example client profile
Sarah R.
Client since March 2024 · VIP
Take payments before clients even walk in
Stripe-powered checkout built directly into your booking flow. Take full payment, deposits, or nothing. You decide per service. No extra merchant fees from Inboker.
Payment options
- Full payment at booking to reduce no-shows to near zero
- Deposit collection: partial upfront, remainder on the day
- Pay on the day. No payment required to book
- Stripe Link, Apple Pay, and Google Pay supported
- Send invoices after sessions with one click
Promotions & vouchers
- Promo codes: percentage or fixed amount off
- Gift vouchers clients can buy and redeem online
- Referral discounts for new client bookings
- Service bundles: sell packages of sessions upfront
- Automatic refunds for cancellations within your policy
Inboker fees
Starter
Stripe processing applies
Pro
Stripe processing applies
Business
Stripe processing applies
Inboker takes no cut of your revenue. Standard Stripe processing fees (1.4% + 20p for EU cards) apply.
Know your numbers without opening a spreadsheet
Your booking dashboard surfaces the metrics that actually matter: revenue, no-show rate, occupancy, and top performers. Make decisions based on data, not gut feel.
Revenue & bookings
- Daily, weekly, and monthly revenue at a glance
- Booking count vs. capacity utilisation rate
- Average booking value by service and staff member
- Revenue per client to identify your highest-value regulars
- Month-on-month and year-on-year comparison
No-shows & cancellations
- No-show rate broken down by service and staff
- Cancellation patterns: when and by whom
- Late cancellation vs. same-day no-show tracking
- Impact of reminders on no-show reduction
- Waitlist conversion rate
Client & staff insights
- New vs. returning client ratio over time
- Client lifetime value and churn risk scoring
- Individual staff occupancy and booking rate
- Top services by booking volume and revenue
- Peak hours heatmap showing when clients prefer to book
Your brand on everything, not ours
Remove all Inboker branding. Use your own logo, colours, and domain. Clients see a seamless experience that looks and feels like your business, not a third-party tool.
Booking page branding
- Upload your logo: appears on booking page, confirmations, and invoices
- Set your primary brand colour, used across all client-facing pages
- Custom headline and welcome message on your booking page
- Remove "Powered by Inboker" badge entirely (Pro+)
- Your business name in all automated email subjects
Custom domain (Business plan)
- Map book.yourbusiness.com to your Inboker booking page
- Full SSL certificate included. No extra setup
- Appears in confirmation emails and calendar invites
- Your domain in the browser address bar, fully white-label
- DNS setup guide with one-click verification
What clients see vs. what you set
Booking URL
Email sender
Email logo
Footer credit
Invoice header
Bank-grade security. GDPR-compliant by default.
Your clients' data is protected at every layer, from the booking form to the server. Inboker is built on infrastructure that meets UK and EU data protection requirements.
Encryption
- TLS 1.3 in transit
- AES-256 at rest
- Encrypted backups daily
GDPR compliance
- Data processor agreement
- Right to erasure
- Consent audit trail
Access control
- Role-based permissions
- Session idle timeout
- IP-based admin lock
Infrastructure
- SOC 2 hosting (Supabase)
- Payments via Stripe (PCI DSS L1)
- Daily automated backups
14-day free trial
Every feature, free for 14 days
No credit card. No setup fee. Full Pro access from day one.